Collection and use of personal information
What personal information we collect
When you create an EduQuest log-in, sign up for our free newsletter or participate in an online survey and competitions, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences. When you share your content with family and friends using EduQuest or invite others to join you on EduQuest forums, EduQuest Pvt Ltd may collect the information you provide about those people such as name, mailing address, email address and phone number.
How we use your personal information
The personal information we collect allows us to keep you posted on EduQuest Pvt Ltd latest announcements. It also helps us to improve our services, content and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. We also use personal information to help us develop and improve our website, services, content, and advertising. From time to time, we may use your personal information to send important notices, such as communications about changes to our terms, conditions and policies. Because this information is important to your interaction with EduQuest Pvt Ltd, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis and research to improve EduQuest’s website and services. If you enter into a competitions or similar promotion from our partners we may use the information you provide to administer those programs.
Collection and use of non-personal information
Cookies and other technologies
If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the Security pane to disable cookies. On your EduQuest mobile device, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the EduQuest website will not be available once cookies are disabled.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyse trends, to administer the website, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. EduQuest may use this information in our marketing and advertising services. In some of our email messages and newsletters, we use a “click-through URL” linked to content on the EduQuest website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages or newsletters. Pixel tags enable us to send email messages in a format customer can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to third parties
At times EduQuest may make certain personal information available to strategic partners that work with EduQuest to provide products and services, or that help EduQuest market to customers. Personal information will only be shared by EduQuest to provide or improve our website, services and advertising; it will not be shared with third parties for their marketing purposes.
EduQuest shares personal information with companies who provide services such as information processing, managing and enhancing customer data, providing customer service, assessing your interest in our website and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever EduQuest operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for EduQuest to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of personal information
EduQuest Pvt Ltd takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. EduQuest Pvt Ltd website may use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet. When you use some EduQuest Pvt Ltd services, or applications or post on an EduQuest forum or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public.
Integrity and retention of personal information
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
Third-Party sites and services
EduQuest Pvt Ltd websites, applications and services may contain links to third-party websites, products, and services. Our services may also use or offer products or services from third parties − for example, in a competition. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Our companywide commitment to your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to EduQuest Pvt Ltd employees and strictly enforce privacy safeguards within the company.